User cannot connect

Some users are unable to connect

1. Case in production

1. A user enter credential on login page
2. clic "Connect"

Result

• Nothing happen

Expected result

• If my credentials are wrong i get an error message
• If credentials are correct, I'm logged in

2. Case in Test env

• Try to log in with an account

Result

• Nothing happen

Expected result

• I'm logged in

I also tried with google auth as i'm not sure witch kind of authentification I originaly used, bug I get the same result.